Refund & Cancellation Policy
Last updated: May 2026
1. Free Tier
The majority of FileHubTools's tools are completely free to use. As there is no charge for the Free Tier, refunds and cancellations are not applicable.
2. Paid Subscriptions (Pro Tier)
When you subscribe to FileHubTools Pro, you are billed on a monthly recurring basis. You can cancel your subscription at any time from your account settings.
3. 7-Day Refund Policy
If you are not satisfied with FileHubTools Pro, you may request a full refund within the first 7 days of your initial purchase. Please note that this 7-day money-back guarantee applies only to the first payment of a new subscription. Subsequent monthly renewals are non-refundable.
4. How to Request a Refund
To request a refund within the 7-day window, please contact our support team from the email address associated with your account.
Email: refund@filehubtools.com
5. Processing Time
Approved refunds will be processed and automatically applied to your original method of payment. Please allow 5-10 business days for the refund to appear on your bank or credit card statement.
